Newlands School
Al-Warqa'a 1
Dubai

04 282 1200 |

Frequently Asked Questions

What are the school timings?

The school timings for FS 1 & FS 2 are from 7:30 am – 1:30 pm and from Year 1 to 8  are 7:30 am – 2:30 pm.

Do you have any branch in Sharjah?

Yes, we have one school in Sharjah, Al Khaleej International School. and one in Al Ain, Beaconhouse Private School.

Is it an “International school”?

Yes, Newlands is a part of Beaconhouse School System which is one of the largest private and international school networks in the world.

 

Newlands Accounts

(Frequently Asked Questions – For Existing Parents Only )

 

1. Can I avail the 10% discount for Term 3, if I have pending balance for Term 1 and 2?

Term 1 and Term 2 fees including transport fee needs to be cleared in full by Wednesday, April 15th 2020 to avail the discount for Term 3.

2. Do I have to pay Term 3 transport fee?

As per Ministry of Education (MOE) instructions, school will not charge Term 3 transport fee to the students.

3. What options do I have to pay Term 3 fees?

Parents have two options available to them:

Option 1: Full fee payment by April 15th and avail a discount of 10% (for Term 3)
Option 2: Payment can be made in 2 installments: (discount does not apply)

First Installment: latest by Wednesday April 15th, 2020
Second installment: latest by Wednesday May 20th, 2020

4. What happens if I have already paid Term 3 transport fee for my children?

Option 1: Parents statement will be adjusted on school system accordingly.
Option 2: Refund can be availed by a written request to the accounts department.

5. What happens if I have already paid Term 3 fee including transport? Will the transport fee and Term 3 discount be refunded?

Option 1: School will adjust the Term 3 Transport Fee to the parent account on school system. The balance amount can be used for re-enrollment for the new academic year
Option 2: Refund can be availed by a written request to the accounts department

6. I have provided the school with Post-dated cheques in hand for the Term 3 Fee including Transport, what are my options?

Option 1: PD cheques in hand (including transport) will be deposited to the bank for the settlement of outstanding balances due from the parent;
Option 2: If parent wants to stop the deposit of their cheque, the remaining balance must be cleared before
the due date of the cheque in hand, after confirmation of the balance payment as above, PDC cheque will be returned to the parent.

7. Can I pay the fees by credit card? And how?

Arrangements have been made to make all payments by credit cards at the School between 8:00 am and 2:00 pm daily (Sunday to Thursday).

8. Can I make online payments without coming to School?

We are making arrangements for online payments. This is being currently worked out.

In the meantime, you have the option to make payments through bank transfer.

You may also choose to come to school to pay by credit card or cash between 8:00 am and 2:00 pm (Sunday to Thursday). Keeping in view the health and safety requirements, arrangements have been made at the Security cabin.

9. Can I pay the fees online through Bank Transfer?

Yes. For bank transfers, please find below our bank account details:

Account Name: BEACONHOUSE EDUCATION INVESTMENTS L.L.C
Account No: 200354088
IBAN No: AE840470000000200354088
Swift Code: UNILAEAD
Bank: United Bank Ltd
Bank Address: Al Barsha Branch, Main Sheikh Zayed Road, Dubai, UAE

Once you pay the fees, please email the receipt at abdul.ahad@newlandsschool.ae

10. Can I pay by cheque and where to drop it?

Yes. School will be receiving cheques between 8:00 am and 2:00 pm daily (Sunday to Thursday) at the School Security Cabin.

Kindly ensure:

1) If you are clearing the entire Term 3 fees, then the cheque must be dated on or before April 15, 2020
2) If you are opting to pay in 2 installments (No Discount), then 2 cheques of equal amounts must be submitted – each dated April 15, 2020 and May 20, 2020 respectively.

11. I had paid Term-3 Tuition Fee before 9th April 2020 and all my dues are also settled. How can I apply for refund of 10% Discount offered on Term 3 –Tuition Fee?

10% Refund offered on Tuition Fee for Term 3 has already been credited to your Account and you may use the credit to pay fees for next year. However, we would be happy to refund the amount, if you so choose. Your cheque will be available for collection after 5 working days of receipt of your email.

Simply follow these steps:

• Send an email to abdul.ahad@newlandsschool.ae
• With the subject Refund for 10% Discount offered on Term-3 Tuition Fee;
• Provide details of student(s);
• Kindly inform the name of the person collecting the cheque from the School;
• Accounts will verify all details and prepare a crossed cheque;
• Collect your cheque after 5 working days;

Kindly note that:

1. Crossed cheques will be issued in the name of the registered parent, who usually pays all dues;
2. Cheques may be collected anytime between 8:00 am & 2:00 pm (Sunday to Thursday);
3. Kindly bring a government approved document for identity verification on the day of cheque collection;

12. I have settled all dues for the academic year 2019-20. How can I apply for refund of Term-3 Transport Fee?

Transport Fee for Term 3 has already been credited to your Account and you may use the credit to pay fees for next year. However, we would be happy to refund the amount, if you so choose. Your cheque will be available for collection after 5 working days of receipt of your email.

Simply follow these steps:

• Send an email to abdul.ahad@newlandsschool.ae
• With the subject Refund for Term-3 Transport Fee;
• Provide details of student(s);
• Kindly inform the name of the person collecting the cheque from the School;
• Accounts will verify all details and prepare a crossed cheque;
• Collect your cheque after 5 working days;

Kindly note that:

1. Crossed cheques will be issued in the name of the registered parent, who usually pays all dues;
2. Cheques may be collected anytime between 8:00 am & 2:00 pm (Sunday to Thursday);
3. Kindly bring a government approved document for identity verification on the day of cheque collection;

For further information, you may contact our dedicated ACCOUNTS HELPLINE at [052 896 5790].

For all other inquiries, continue to use our Front Desk landline [042 821 200].

These FAQs are being regularly reviewed. Kindly keep checking for updates.